Perspectives of People who Receive Bad News in Hospital Context: Integrative Review

Abstract

Background: the transmission of bad news is an unavoidable reality in nursing practice. Establishing an effective communication process implies readiness, listening, and understanding. Objective: to know the perspectives of the people who receive bad news and understand the impact that this news represents in their lives. Methodology: the method used in this review article was PICO. Three databases were searched, selecting a total of seven studies published between 2011 and 2016. Results: an integrative review was developed with reference to three databases {Academic Search Complete, Medline with full text and CINAHL Plus with full text), selecting a total of seven studies published between 2011 and 2016. Conclusion: it's transversal the importance that clear and effective communication has in transmitting bad news to patients and their families and the impact it may have in the course of the disease.